Terms and Conditions

BAR AND RESTAURANT RESERVATIONS

Table numbers and group bookings are currently being managed in line with government guidelines. Please visit our website for more information on our Covid19 Measures. If your booking does not comply with the regulations, we may not be able to accommodate your reservation. Please note, tables will only be held for 15 minutes after the reservation time. If you do not arrive, and make yourself known to the hostess, within this 15 minute period, your table may be given to another waiting guest. If you are running late, please do call ahead and let us know so that we do not give your table away.

AL FRESCO DINING

Please note, whilst we will do our best to accommodate your booking, if the weather does not permit dining outside, we will not be able to guarantee a table inside. If you would like to check for availability in the main restaurant, please get in touch and a member of our team will be happy to help. Table numbers and group bookings are currently being managed in line with government guidelines. Please visit our website for more information on our Covid19 Measures. If your booking does not comply with the regulations, we may not be able to accommodate your reservation. Please note, tables will only be held for 15 minutes after the reservation time. If you do not arrive, and make yourself known to the hostess, within this 15 minute period, your table may be given to another waiting guest. If you are running late, please do call ahead and let us know so that we do not give your table away.

Festive Menu

To ensure your party is as festive as possible, please adhere to the following;

  1. A deposit of £10 per person is required for parties of 10 guests or more, to secure the booking when dining from one of our Festive menus.
  2. All deposits will be redeemed against the final cost of your bill.
  3. All deposits will be forfeited if the reservation is cancelled within 14 days of the booking date.
  4. A deposit of £10 per person will be forfeited if a guest is a no-show.
  5. Guest numbers can be amended within reason** up to 8 hours before the booking arrival time with no loss of deposit, after this time £10 deposit per person will be forfeited if numbers are reduced. ** Reasonable meaning no more than 15% reduction.
  6. Please note no booking is confirmed until the deposit has been received. We can hold your enquiry for 7 days, after which it will be automatically released.
  7. A pre-order will be required and must be sent back no later than 7 days prior to the booking date. Please note we cannot guarantee to accommodate your pre-order requirements if this deadline is not adhered to.
  8. Menus have been designed for the whole party to enjoy – all members of the party will need to dine from the same menu.
  9. All prices are inclusive of VAT. For groups of 8 or more, a 10% service charge will be added to your final bill. This goes directly to the team who serve you on the day.
  10. We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where possible.
  11. Payment of your deposit confirms you have read and accepted the terms and conditions of booking.
  12. Management reserves the right to change the terms and conditions

Christmas Day

To ensure your Christmas Day is as festive as possible, please adhere to the following;

  1. A 50% deposit payment is required per person, to secure your booking for Christmas Day. The remaining 50% of this will be due on the 25th December. At the time of enquiry, please let us know how many adults and children are in your group.
  2. All deposits are non-refundable. In the event of guest number reducing, this can be done so without forfeit until November 30th, after which each guests 50% payment will be forfeited.
  3. Please note no booking is confirmed until the deposit has been received. We can hold your provisional booking for 72 hours, otherwise can automatically release the space.
  4. A pre-order will be required and must be completed by 30th November. Please note we cannot guarantee to accommodate your pre-order requirements if this dead-line is not adhered to.
  5. All prices are inclusive of VAT. A 10% service charge will be added to your final bill. This goes directly to the team who serve you.
  6. We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where possible.
  7. Payment of your deposit confirms you have read and accepted the terms and conditions of booking.
  8. Management reserves the right to change the terms and conditions